Supporter memberships
Refund Policy
If a supporter membership isn't right for you, you can get your money back within 14 days of any payment. This policy covers monthly, yearly and lifetime memberships.
Effective: October 12, 2026
14-day money-back guarantee
You can request a full refund within 14 days of any supporter membership payment: your first monthly or yearly payment, any renewal, or a lifetime purchase. No reason is needed.
A refund ends the supporter perks that payment paid for. When we refund a monthly or yearly payment, we also cancel that membership so it won't charge you again.
How to request a refund
Email support@lorepage.ink from the email address you used at checkout, or tell us that address, and say which payment you'd like refunded. You can also reach Polar, our merchant of record, at support@polar.sh.
Refunds go back to the original payment method. Most banks show them within 5–10 business days.
After 14 days
Payments older than 14 days aren't refundable, including partly used months or years. You can cancel a monthly or yearly membership at any time from Support → Manage membership: it won't renew again, and you keep your supporter perks until the end of the period you've paid for.
If the law where you live gives you more rights than this policy, those rights still apply.
Who processes payments
Our order process is conducted by our online reseller Polar (Polar Software, Inc.). Polar is the Merchant of Record for all our orders and processes payments and refunds. Polar's buyer terms also apply to your purchase.
Chargebacks
Please contact us before disputing a charge with your bank. We'll refund any eligible payment quickly, and a dispute can take your bank weeks to resolve. A disputed or charged-back payment ends the supporter perks it paid for.
Questions
Questions about a payment or this policy can be sent to support@lorepage.ink. Supporter memberships are offered by Lorepage.ink and sold through Polar.